Support

Instant Church Directory Online FAQ's


Contact Us

Click Here or call 1 800 992-2144

General Questions

You can use any resolution picture and Instant Church Directory will optimize the storage for both quality and performance (and pdf file size). Instant Church Directory will store the images at a resolution of 300 dpi regardless of what resolution image is selected. 

Below are the exact dimensions/proportions of the photos used in Instant Church Directory. The final photo dimensions used in the directory vary depending on the section where the photo is located:  

•Cover: 6.75" wide x 8" high (2025 pixels wide x 2400 pixels)  

•Family Page photos: 2.0625" wide x 1.8125" high (618 pixels wide x 543 pixels)  

•Pastor Page photo: 1.8125" wide x 2.0625" high (543 pixels wide x 618 pixels) 

•Staff Page photos: 1.8125" wide x 2.0625" high (543 pixels wide x 618 pixels) 

•Activity Page photos: 3.625" wide x 2.75" high (1087 pixels wide x 825 pixels) 


All Photos should be set to highest quality print (the above pixels are for 300 dpi photos).

Members will submit a photo by following a link that you provide to them. The link is found underneath each individual family’s information on the Families Tab. When the members click on the link, they are taken to a page where it is simple for them to browse their photos, upload, and submit it to you. It takes less than 5 minutes.

If you have the Instant Church Directory PDF printed by a professional printing company, they may require that the fonts are embedded within the PDF.  You can embed the font into the Church Directory PDF by using the "Arial" font.  This font is automatically embedded into the PDF.

To select the Arial font, go to the Settings tab and select the Arial font from the Font Options drop down.  Then save the settings, generate the PDF again, and send this newly generated PDF to your printer.

Your data is automatically stored for 6 months after the account is cancelled.   If you decide to reactivate your account,  you can renew and we will continue to store your data. After the six months, if the account is not renewed,  it will be permanently deleted from our servers.

When you log into your Instant Church Directory account, there will be a notification at the bottom right of the home page letting you know that photos have been submitted and are ready for review. By clicking on that notification, you will be taken to a page where you can view the images, choose the correct family that the image belongs to, and approve the image.  

 

When you review the phtos that have been uploaded, you can choose to assign them to a family and save them in the directory or you can delete them.  If you do not choose save or delete, the picture will remain "in review" until you choose one of the options.  Photos will not show in teh directory until you choose "save."
Admins can send members the link to upload their photo. They will follow the link, upload the photo, and submit it for review. If the admin approves the photo, it will replace the existing photo that they have in the directory.


Unlimited Storage.
10MB image file
200MB ICD on CD icdx file
Daily full database backup.
Replicated to hot backup database server every 5 minutes.
When using photos of church members on Web sites, it's important to get permission from the person first. With children's photos, you'll need the parents' permission, and for safety and privacy it's important not to identify the child in public areas (non-password protected pages).

To protect yourself, and your members, you may want the subject to sign a model release or permission form. 

My Account/Billing

Your card will be authorized for the purchase when you start the free trial.  However, it will not be charged until the first business day after your thirty day trial ends. 
You can access your invoice online at any time.  Simply log into the website  with your log in name and password and select the My Account Link.  You can then pull up your invoice by selecting the Check My Account Status button and clicking on the “View Invoice” link located under your order.  From here you can view and print out your invoice at your convenience.
You can update your payment method anytime by logging in and clicking on the "My Account" link on the right side of your screen. There you will see options for Managing Your Account. Simply click on "Change Payment Method" link and you will be able to edit this information.
The $1.00 that you see is an authorization to validate that the credit card is valid.  These usually look similar to a charge when using a Debit or Bank card. The $1.00 authorization will remove itself within a few days, depending on your bank.

Exporting and Importing

Yes! You can transfer your existing Instant Church Directory CD or download version to Instant Church Directory Online at anytime.

Once you've created an Instant Church Directory Online Account - Log in

Select the "Home" link at the top right of your screen

Select the 3rd option, "Upload your existing Instant Church Directory ICDX file

   

Below are the exact dimensions/proportions of the photos
used in Instant Church Directory. The final photo dimensions used in the
directory vary depending on the section where the photo is located:   
 


  

•Cover: 6.75" wide x 8" high (2025 pixels wide x  2400 pixels)    

•Family Page photos: 2.0625" wide x 1.8125" high  (618 pixels wide x 543 pixels)    

•Pastor Page photo: 1.8125" wide x 2.0625" high  (543 pixels wide x 618 pixels)    

•Staff Page photos: 1.8125" wide x 2.0625" high  (543 pixels wide x 618 pixels)   

•Activity Page photos: 3.625" wide x 2.75" high  (1087 pixels wide x 825 pixels)   


  

All Photos should be set to highest quality print (the above
pixels are for 300 dpi photos).


  

Currently you can only export the images as a PDF.   You can export the family list as a csv file from the link on the bottom left side of the Family tab. 

The Upload Multiple Images tool requires you to have Shockwave Flash installed and enabled on your browser. You can download this from www.adobe.com at no charge to you.  You also will want to check your browser add-ons to ensure that this is enabled.

Instant Church Directory Online currently crops family photos to fit within standard dimensions -- 2.0625" wide x 1.8125" high.

We plan to improve the cropping in future releases so that you can change the width/height ratio to avoid cropping people out of wide photos.

In the meantime, we suggest editing your photo by adding a white space above the picture.

A photo-editing program, such as Photoshop or Photo-Paint, can do this. If you don't have a photo-editing program, you can use Windows Paint, which comes with all versions of Windows. You'll find Paint in the Accessories folder.

In Paint:

  1. Open the photo.
  2. Highlight the entire photo using "Edit" > "Select All" (or Ctrl+A).
  3. Use "Edit" > "Copy" (or Ctrl+C) to copy the selected area.
  4. Delete the selected area, so the entire picture is a white background.
  5. Use "Image" > "Attributes" (or Ctrl+E) to enlarge the background. Keep the width the same, but change the height to be equal to the width. For example, if the photo is 3" wide x 2" high, make it 3" x 3". (You may need to experiment with the dimensions, depending on the photo.)
  6. Use "Edit" > "Paste" (or Ctrl+V) to paste the copied photo into the enlarged area.
  7. While it's still highlighted move the photo to the bottom of the frame.
  8. Use "File" > "Save As" to save the edited photo with a new name, so it doesn't overwrite the original.



Yes, you can import a CSV file into an existing directory. However, if there are names in the CSV files thare alread in the directory, you'll end up with duplicate entries.

New imported names will be integrated into the existing alphabetical list in the correct alphabetical order.
If you need to delete the information on your directory, you can do so by logging into your account online, select the "My Account" link on the right hand side of your screen, and choose the Reset Directory Option. You have the option to delete the sections shown by clicking the section box, and hitting continue.  This is a permanent deletion and cannot be undone.

Online Directory


  

Learn about the Broadcast News Tab:


  

Learn about adding Text Messaging to your account:   
  

  

Our program doesn’t have the capablity to directly export HTML or XML pages. However, the Instant Church Directory PDF file can be exported as HTML or XML by using Adobe Acrobat 8.0. That program can export a PDF as HTML 3.2, HTML 4.01 with CSS 1.0 or XML 1.0. 

Adobe Acrobat 8.0 may be a bit pricey for some churches ($159-$449). More information about Adobe Acrobat 8.0 is available at www.adobe.com/products/acrobat/.


Own a CD version of our program and want to make the switch to online?

Simply call us anytime Monday-Friday, 9am-5pm EST, 1800-992-2144 and provide your Order information or Serial Key to our team and we'll be happy to give you a special discount for the first year of your online membership!  Mention Savings Code 13614.

Easy steps for logging into the Online Member Directory:

1. Go to members.instantchurchdirectory.com

2. Click on "First time signing in? Create a login now."

3. Enter the email address you have listed in the family portion of the directory and create your own password. Your password must have at least 8 characters and contain at least two of the following special characters: capital letters, numbers, or symbols.

4. You will receive an email from us where you have to click a link to verify your email address.

5. Once you click this link confirming your email address, you will be able to log into the directory from any browser or computer.

You can tag either individual family members or the entire family as in a group and then the individual member or the entire family will appear in the group subdirectory PDF.

The subdirectory PDF provides a quick reference list of the members of that group and provides their contact information without having to search through the entire directory. The subdirectory PDF contains only the Text Roster for that group.

These are the typical steps you would follow to create a group subdirectory:
 • Go to the Edit Family Page on Instant Church Directory and add a new group.
 • Edit one or more families and set the family as belonging to this group by putting a check next to the group. 
 • You can also edit an individual family member and set the person as belonging to the group int the same way.
 • Generate your directory as normal and a new subdirectory PDF for each of your groups will be created containing the families or individual family members that you have placed in those groups.

You can email your directory by downloading your Directory in a PDF format. Select the Step 8 - Share tab and click "Download Directory" and save it to your computer. You can then email it through your email program as an attachment. If you choose to have your directory Password protected then whoever you are emailing it to will need the password to open it.
Your members will need to have Adobe Reader to view the PDF. The latest Adobe Reader is a free download from the link below:


When you edit your directory all of your changes are saved in our database. However to see the changes in your directory PDF you need to first generate your directory. When you generate the directory any changes you have made since the last time you generated your directory are included in your directory PDF. 

 

So for example let's say I set up my directory on Apr 18. I entered all of my information and pictures the way I wanted them. I then generated my directory (Step 7 - Generate) and downloaded a PDF of it (Step 8 - Share). My PDF has all the information and pictures in it that I just entered. 

 

Now I go back over the next couple days and add some more church members and make some other changes. Although, all of my updated information is saved on our database, if I want to download a new PDF directory  to include my changes, I must first go to "Step 7 - Generate" and generate my directory. Otherwise the PDF will be the same as the one I downloaded on Apr 18.  

 

That is why there is a display with the date and time you last generated your PDF directory. It serves as a reminder of when you last generated your changes. 

 

Please note that you do NOT need to generate the directory to save changes you have made to it. You only need to generate your directory when you are ready to DOWNLOAD or SHARE it.

On the Step 8 - Share tab of Instant Church Directory Online there are hyperlinks available under each of your directories (Full Directory, Booklet, Sub-Directories, etc).

With each URL you can create a link on your Church website for members to view your church directory online (please note that any password protection you put on your directory also applies to this hyperlink).

Yes.  A church member can change their password by logging into members.instantchurchdirectory.com and selecting "Update Password."  Once they update their password here, it will now  be the password  they use for all login purposes (Online Member Directory and all mobile apps). 
As a church admin, you will still need to set up your own church member login to access the Online Member Directory and mobile apps.   Your admin username and password will still only work for the admin login at InstantChurchDirectory.com/Login at this time.
No.  In order to ensure that you, as the administrator, has complete control over who can access your church directory, the username must remain as the church member's email address, as it's listed in your directory.

Watch this quick tutorial on how to invite a family to submit a photo.  

You'll review how to use the email feature or the copy to clipboard feature to request a photo as well as how to attach a photo submitted by a member to the correct family in the directory.


Subscribers create their own passwords. We e-mail forgotten passwords to the account's e-mail when requested.
You can create one PDF for the Web site and a different one for the printed directory. In "Step 5 – Output," use the "Page Selection" button to  select the sections to include or leave out. In this case, leave the roster pages out – they’re the pages with address, phone, etc. After the sections have been selected, create the PDF.
Currently, the program allows you to change your font in the roster pages but not in any of the other sections.
There's a Page Selection feature that's designed to let you pick and choose which sections of the directory you want to print. I'm guessing that no pages have been selected.

Try this:
  1. Go to the Output tab.
  2. Click the "Page Selection" button (in the Options section)
  3. Make sure there's a check mark in each of the boxes (or the ones you want to print).
  4. Click "Save."

Now try printing the directory again.


You can install Instant Church Directory 2011 on a new computer, and then transfer existing data to it.

First, install the program on the new computer.

CD users:
  1. Insert the CD to launch the AutoPlay window.
  2. Select “Run setup.exe.”
  3. If the AutoPlay doesn’t start automatically, go to My Computer, find your CD or DVD drive, and then double-click on Instant Church Directory to begin the installation.
  4. Follow the prompts.

Download users:
  1. Run the EXE file you downloaded by double-clicking on the file.
  2. Follow the prompts.
  3. Open Instant Church Directory 2011 to make sure it’s running properly. Your directory should be empty.
  4. CLOSE the program before continuing.

Next, transfer your existing directory data from another computer to the new computer. Your directory data is stored in a file called "ChurchDirectory.icdx". To find that file on your computer:
  1. Go to "My Computer" > "C Drive" > "Program Files" > "Communication Resources" > "Instant Church Directory" > "Directory"
  2. Inside the "Directory" folder is the "ChurchDirectory.icdx" file. (NOTE: This is the data file, not the program file.)
  3. Copy the "ChurchDirectory.icdx" file to a CD, USB flash drive or e-mail it to the other computer.
  4. On the new computer, make sure the program is not running, and then open the same folder:
  5. Go to "My Computer" > "C Drive" > "Program Files" > "Communication Resources" > "Instant Church Directory" > "Directory"
  6. Move the copied .ICDX file into the "Directory" folder. Overwrite the .ICDX file that's already in that folder -- it should be blank. (It was created when you installed the program.)
  7. After moving the .ICDX file open the program, and you should see your original directory with all its data.
You don't need to uninstall the existing program (2006 or 2008) before installing Instant Church Directory 2011. The installation will update the program and maintain your existing data.

HOWEVER, it's a good idea to back up your existing directory data before installing the new version. (It shouldn't be a problem, but it's worth taking the precaution.)

Your directory data is stored in a file called "ChurchDirectory.icdx".

To find that file on your computer and make a backup copy:

  1. Go to "My Computer" > "C Drive" > "Program Files" > "Communication Resources" > "Instant Church Directory" > "Directory"
  2. Inside the "Directory" folder is the "ChurchDirectory.icdx" file. (NOTE: This is the data file, not the program file.)
  3. Copy the "ChurchDirectory.icdx" file, and then move the copy to another folder on your computer, such as your Desktop or your Documents.
  4. After making your backup copy, install the new Instant Church Directory program using the CD or the download EXE file.
CD users:
  1. If your Instant Church Directory program is open, please close it before continuing.
  2. Insert the CD to launch the AutoPlay window.
  3. Select “Run setup.exe.”
  4. If the AutoPlay doesn’t start automatically, go to My Computer, find your CD or DVD drive, and then double-click on Instant Church Directory to begin the installation.
  5. Follow the prompts.

Download users:
  1. If your Instant Church Directory program is open, please close it before continuing.
  2. Run the EXE file you downloaded by double-clicking on the file.
  3. Follow the prompts.


After installing the update, open the program to see if your data is still there.  If so, you can delete your backup.  If not, move your backup copy of your ICDX file back into the folder you originally copied it from. 
 


Instant Church Directory Member App

This features(FAQ) refers to one single member who would like to send another member a personal text message from the Instant Church Directory mobile app. 

For iPhone:

- versions 8.3 or above, click on the phone number and hold the link to enable texting for the phone number.


- versions prior to 8.3, simply click on the link to the phone number and you will be able to send a text message to that number.

Yes.  A church member can change their password by logging into members.instantchurchdirectory.com and selecting "Update Password."  Once they update their password here, it will now  be the password  they use for all login purposes (Online Member Directory and all mobile apps). 
As a church admin, you will still need to set up your own church member login to access the Online Member Directory and mobile apps.   Your admin username and password will still only work for the admin login at InstantChurchDirectory.com/Login at this time.
No.  In order to ensure that you, as the administrator, has complete control over who can access your church directory, the username must remain as the church member's email address, as it's listed in your directory.
This is a free app that allows your members to sync your church's directory to their iPhone, iPad, iPad Mini, Android device or Kindle Fire. Members will be able to view the church and staff information, as well as search and view family members. Members will also be able to call, email or text if a phone number or email address is
available on the church, staff or family details. Any changes that are generated on Instant Church Directory Online will automatically download to each member's devices, ensuring they always have the latest information.
 
To download the app to your Apple device, click here:
https://itunes.apple.com/us/app/instant-church-directory/id589542221?ls=1&mt=8 

  

To download the app to your Android device, click here:

 https://play.google.com/store/apps/details?id=com.instantchurchdirectory.members 
   

To download the app to your Kindle Fire, click here:

http://www.amazon.com/Communication-Resources-Inc-Instant-Directory/dp/B00D76604E/ref=sr_1_1?s=mobile-apps&ie=UTF8&qid=1371671565

 
Who can access the app? 
  
Anyone who has an email address listed in the directory (under their family details) will be able to request access to download and sync the directory on their device. Each member will receive a password per device, which cannot be shared with other members. Any member that is set to Inactive will not be able to procure a password. If a member has the directory on their device, and is later set to Inactive, they will no longer be able to sync and access the directory until they are set back to Active. Furthermore, all of the data is protected by SSL so only you and your members will have access to your church data. 

Members must download the Instant Church Directory Member App first.

Once downloaded, enter the email address that is listed for you in your church's directory. This will generate an email that is sent to with your password.

Enter this password on Step 2 of the app. This will start the first download of the directory. The first time may take a few minutes if you have an especially large church.

To download the app to your Apple device, click here:
https://itunes.apple.com/us/app/instant-church-directory/id589542221?ls=1&mt=8

To download the app to your Android device, click here:

https://play.google.com/store/apps/details?id=com.instantchurchdirectory.members

 

To download the app to your Kindle Fire, click here:
http://www.amazon.com/Communication-Resources-Inc-Instant-Directory/dp/B00D76604E/ref=sr_1_1?s=mobile-apps&ie=UTF8&qid=1371671565

Messaging

Only those with administrator access have the ability to send group text messages.

Only the administrator over the account can start or stop text messaging plans.

1. Sign into your administrator account.

2. Click on Step 9 - 'Broadcast News'

3. Select 'Add or Change Text Message Plan'.

4. Choose your Church Size*, then pick a plan based on how many text messages you think you will send a month.

*For churches with 1,001+ members, pleasecontact us for more information on the availability and pricing of plans. 1800-992-2144 or service@instantchurchdirectory.com

To stop your plan:

Simply follow steps 1-3 and then just 'Cancel' your plan.


Simply put, Instant Church Directory is charged a fee for each text
message sent, and we don't want to raise the membership price. So we're
offering text messaging as an "add on" feature for people who choose
to use it. We tried to keep the pricing simple so you can add or drop the
feature any time, based on your church (and budget) needs.
 
  

In order to send text messages to individuals in your directory, their number must have
the box checked to "Receive Text Messages."


  

Instant Church Directory Broadcast News Send Text Message Service Terms of Service

Part A – For Members Receiving Text Messages From Instant Church Directory Administrators

Part B – For Admins Using Broadcast News Send Text Message Service


Part A  For Members Receiving Text Messages From Instant Church Directory Administrators 

1. When you opt-in to the service, we will send you an SMS (Short Message Service) message to confirm your signup.
 
2. You can cancel the SMS service at any time. Just text STOP to 61894. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
 
If you want to join again, simply sign up as you did the first time, and we will start sending SMS messages to you again.
 
3. If at any time you forget what keywords are supported, text HELP to 61894. After you send the SMS message HELP to us, we will respond with instructions about how to use our service, as well as how to unsubscribe.

4. We can deliver messages to the following mobile-phone carriers: 
 
Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. 
 
Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN),
Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast
Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle
Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

This list may be updated periodically without written notice.
 
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary. If you have questions about your text plan or data plan, please contact your wireless provider.
 
For all questions about the services provided by this short code, send an email to service@instantchurchdirectory.com.  

6. If you have questions regarding privacy, see our privacy policy at https://www.instantchurchdirectory.com/privacypolicy.aspx


Part B  For Admins Using Broadcast News Send Text Message Service

By Sending Text Messages using this service:

• You agree to allow our third party text message sending provider Twilio to send and receive text messages on your behalf. Twilio will not use your members’ information for any purpose other than sending and receiving text messages. All text messages will be sent via an SMS text message short code 61894. 

• You agree to NOT send messages that include any of the following:
      - Depictions or endorsements of violence
      - Adult or other inappropriate content
      - Profanity or hate speech
      - Endorsement of illegal or illicit drugs

• You agree to abide by the sending rates of your monthly plan.

• You agree to obtain member consent to send text messages to that member before selecting the “Allow Text Messages” option on a member’s phone number. 



If you have previously received SMS Text messages and Replied STOP to end receiving text message, simply text the name of the unique organization that displayed in the begging of the text. For example, if you had received alerts from "AnyChurch Alerts" simply text AnyChurch to  61894 to begin receiving alerts again.       

  

Instant Church Directory on CD 2011 FAQ's

Instant Church Directory

Please follow the below link for step by step instructions on printing your directory in a booklet layout.


https://helpx.adobe.com/acrobat/kb/print-booklets-acrobat-reader.html


Own a CD version of our program and want to make the switch to online?

Simply call us anytime Monday-Friday, 9am-5pm EST, 1800-992-2144 and provide your Order information or Serial Key to our team and we'll be happy to give you a special discount for the first year of your online membership! Mention Savings Code 13614




 


 

You can access your invoice online at any time. Simply log into website and select the My Account Link. You can then pull up your invoice by selecting the Check My Account Status button and clicking on the “View Invoice” link located under your order.  From here you can view and print out your invoice at your convenience.

Password Login

Now iOS App users can set their own password.

A new version of the iOS app is live. Version 1.2 allows members to choose their own password to login to the app. This is the extra level of security we've been working toward.

Once they enter a password, they will receive a confirmation email with a link. Click on the link and registration is complete! They can then login to the app with the password they created.

An update to the Android app is soon to follow.  

As always, let us know if you have questions or feedback on the forum or by emailing us at service@instantchurchdirectory.com.

Instant Church Directory Team


Instant Church Directory Broadcast News Send Text Message Service Terms of Service

Part A – For Members Receiving Text Messages From Instant Church Directory Administrators

Part B – For Admins Using Broadcast News Send Text Message Service


Part A  For Members Receiving Text Messages From Instant Church Directory Administrators 

1. When you opt-in to the service, we will send you an SMS (Short Message Service) message to confirm your signup.
 
2. You can cancel the SMS service at any time. Just text STOP to 61894. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
 
If you want to join again, simply sign up as you did the first time, and we will start sending SMS messages to you again.
 
3. If at any time you forget what keywords are supported, text HELP to 61894. After you send the SMS message HELP to us, we will respond with instructions about how to use our service, as well as how to unsubscribe.

4. We can deliver messages to the following mobile-phone carriers: 
 
Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. 
 
Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN),
Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast
Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle
Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

This list may be updated periodically without written notice.
 
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary. If you have questions about your text plan or data plan, please contact your wireless provider.
 
For all questions about the services provided by this short code, send an email to service@instantchurchdirectory.com.  

6. If you have questions regarding privacy, see our privacy policy at https://www.instantchurchdirectory.com/privacypolicy.aspx


Part B  For Admins Using Broadcast News Send Text Message Service

By Sending Text Messages using this service:

• You agree to allow our third party text message sending provider Twilio to send and receive text messages on your behalf. Twilio will not use your members’ information for any purpose other than sending and receiving text messages. All text messages will be sent via an SMS text message short code 61894. 

• You agree to NOT send messages that include any of the following:
      - Depictions or endorsements of violence
      - Adult or other inappropriate content
      - Profanity or hate speech
      - Endorsement of illegal or illicit drugs

• You agree to abide by the sending rates of your monthly plan.

• You agree to obtain member consent to send text messages to that member before selecting the “Allow Text Messages” option on a member’s phone number. 



Instant Church Directory on CD is no longer available for purchase. 

If you currently own an older version of Instant Church Directory and would like to upgrade to online for a discount, simply call us anytime Monday-Friday, 9am-5pm EST, 1800-992-2144 and provide your Order information or Serial Key to our team and we'll be happy to give you a special discount for the first year of your online membership! 

*You must provide your Order information or Serial Key in order to receive this promotional offer.



  

To back up your directory data:
1. Copy the ChurchDirectory.icdx file located at \Program Files\Communication Resources\Instant Church Directory\Directory (this is usually on the C:\ drive).
2. Paste the copy into another folder on your computer, your desktop, a CD or an external drive.
3. Make sure the original file is still in the original folder.

Own a CD version of our program and want to make the switch to online?

Simply call us anytime Monday-Friday, 9am-5pm EST, 1800-992-2144 and provide your Order information or Serial Key to our team and we'll be happy to give you a special discount for the first year of your online membership!  Mention Savings Code 13614.

Instant Church Directory on CD requires you have a machine:
Windows XP or greater  
Minimum 256MB of RAM 
Minimum of 280MB of available hard-disk space 

Unfortunately, at this time, Instant Church Directory on CD is not compatible with Macs.

Own a CD version of our program and want to make the switch to online?

Simply call us anytime Monday-Friday, 9am-5pm EST, 1800-992-2144 and provide your Orderinformation or Serial Key to our team and we'll be happy to give you a specialdiscount for the first year of your online membership! Mention Savings Code 13614.

If your CDM software (or any other member management software) can export member data as a .CSV file or a tab delimited file, the information can be imported into Instant Church Directory. However, the photos will need to be imported using Instant Church Directory's photo import tool.


Own a CD version of our program and want to make the switch to online?

Simply call us anytime Monday-Friday, 9am-5pm EST, 1800-992-2144 and provide your Order information or Serial Key to our team and we'll be happy to give you a special discount for the first year of your online membership!  Mention Savings Code 13614.



You can only have 5 lines of text on the cover page even though on the cover page tab it looks like you can add more.

Own a CD version of our program and want to make the switch to online?

Simply call us anytime Monday-Friday, 9am-5pm EST, 1800-992-2144 and provide your Order information or Serial Key to our team and we'll be happy to give you a special discount for the first year of your online membership!  Mention Savings Code 13614.

At this time, font sizes are able to be changed on the roster page pages.  The options are 9 point through 18 point fonts.

There are 3 options for font styles, which apply to all pages of the directory. They are Courier, Helvetica, and Times New Roman.


Own a CD version of our program and want to make the switch to online?

Simply call us anytime Monday-Friday, 9am-5pm EST, 1800-992-2144 and provide your Order information or Serial Key to our team and we'll be happy to give you a special discount for the first year of your online membership!  Mention Savings Code 13614.

If a PDF of your directory is opened using Adobe Reader 8.0, the e-mail addresses are automatically hyperlinked. They don't look like links— underlined and in color — but they do work. 

If you hover your mouse over the e-mail address, the cursor should turn into a hand. Click the e-mail address and it should launch a blank e-mail addressed to that person. 

Adobe Reader X is available as a free download at:
adobe.com/products/catalog.html

Own a CD version of our program and want to make the switch to online?

Simply call us anytime Monday-Friday, 9am-5pm EST, 1800-992-2144 and provide your Order information or Serial Key to our team and we'll be happy to give you a special discount for the first year of your online membership!  Mention Savings Code 13614.

It is not possible to change the number of photos on the family or staff pages.  The layout also cannot be altered at this time.


Own a CD version of our program and want to make the switch to online?

Simply call us anytime Monday-Friday, 9am-5pm EST, 1800-992-2144 and provide your Order information or Serial Key to our team and we'll be happy to give you a special discount for the first year of your online membership!  Mention Savings Code 13614.

Yes, you can create more than one directory. You will need to install Instant Church Directory on a separate computer. You can only create one directory per install of Instant Church Directory.


Own a CD version of our program and want to make the switch to online?

Simply call us anytime Monday-Friday, 9am-5pm EST, 1800-992-2144 and provide your Order information or Serial Key to our team and we'll be happy to give you a special discount for the first year of your online membership!  Mention Savings Code 13614.

Our program doesn’t have the capablity to directly export HTML or XML pages. However, the Instant Church Directory PDF file can be exported as HTML or XML by using Adobe Acrobat 8.0. That program can export a PDF as HTML 3.2, HTML 4.01 with CSS 1.0 or XML 1.0. 

Adobe Acrobat 8.0 may be a bit pricey for some churches ($159-$449). More information about Adobe Acrobat 8.0 is available at www.adobe.com/products/acrobat/.


Own a CD version of our program and want to make the switch to online?

Simply call us anytime Monday-Friday, 9am-5pm EST, 1800-992-2144 and provide your Order information or Serial Key to our team and we'll be happy to give you a special discount for the first year of your online membership!  Mention Savings Code 13614.

Currently Instant Church Directory prints on standard 8.5" x 11" paper. We also have a booklet size (8.5" x 5.5") available.


Own a CD version of our program and want to make the switch to online?

Simply call us anytime Monday-Friday, 9am-5pm EST, 1800-992-2144 and provide your Order information or Serial Key to our team and we'll be happy to give you a special discount for the first year of your online membership!  Mention Savings Code 13614.